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Credit Insurance and Protection

Credit Laws
Lost and Damaged Goods Purchased with Credit Cards
Post date: 08.04.08
 

Credit cardholders are protected by the law to a certain degree. Each credit cardholder is supposed to be protected from lost packages and goods damages. If the card doesn't offer this service you should definitely look for another credit card issuer. According to Federal Credit Billing Act, you don't have to pay the bill, if you have been charged for stolen, damaged, or lost goods. Moreover, if they charge you twice for the same goods, you don't have to pay for them. If credit issuers are trying to make you pay these bills, you are eligible to file your complaints against them.

The complaints are passed to the Attorney General or other authorities. If you purchase damaged goods, contact the merchant immediately and file a petition for replacement. Then contact the credit card issuer.

Most credit cards (no matter business, student, cash back rewards cards) provide insurances for lost or damaged goods. If this happens, you have to contact the credit issuer and explain the details of the situation. It is important not to pay the fees for these goods and to refuse them. If only you pay this bill, you diminish your rights.

Besides, if the credit card company bills you for the purchase a month later, puts the wrong date of purchase, or charges you higher than actual fees, you are protected by law.

If you made a purchase with low APR card and the merchant fails to ship it on time, you can refuse the bill. If you receive credit card bills that you have already disputed, you are eligible to refuse to pay.

Credit cards can cause problems, so it is essential to be aware of your rights. As the mail orders are hard to predict, we can never be sure of whether we are getting what we ordered, or the item is damaged, fouled, or lost.

As for illegal actions, the most important thing is to collect the evidence. The best form of evidence you can get is in writing. So, when you ever get into a legal situation, you should write all the details of the situation and send it to the credit company. You should keep the copies of the writing in a safe place. The letter should be sent to the billing inquiries department. Apply all the personal info, including your credit accounts numbers and send a letter as soon as possible. It is vital to get a guarantee that you sent the letter, so, ask for the receipt when you mail the letter. When the credit company receives the dispute letter, they are not eligible to go beyond 90 days to make an investigation of circumstances. If a credit company reports you to credit bureaus during the investigation process, and wrongfully claims you refuse to pay your debts, the company is liable to the courts. Besides, if it turns to be that the charges are yours, you have 10 days to dispute them. If it's still concluded that you have a credit debt, you will have to pay it back with APR and finance fees that were added during the dispute process.

 
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